003: Design Portfolio

App UI/UX Narrated Video Website UI/UX Narrated Video Typographical Standards Harvard References A.Clubley(2023) Is Deforestation a Problem in the UK? Available Online: https://www.bluepatch.org/is-deforestation-a-problem-in-the-uk/  [Accessed 02/03/2024] Unsplash (N.D.) Beautiful Free Images & Pictures. Available Online: https://unsplash.com/ [Accessed 29/04/2024] USDA,National Agriculture Library (N.D.) Hydroponics National Agricultural Library. Available Online: https://www.nal.usda.gov/farms-and-agricultural-production-systems/hydroponics#:~:text=Hydroponics%20is%20the%20technique%20of,%2C%20hobbyists%2C%20and%20commercial%20enterprises. [Accessed: 24/04/2024] Global Forest Watch. Effects of Forests on Biodiversity. Available Online: https://www.globalforestwatch.org/topics/biodiversity/#intro  [Accessed 02/03/2024] Interaction Design Foundation (2024) 10 of Our Favourite Login Screen Examples. Available Online: https://www.interaction-design.org/literature/article/login-screen [Accessed 29/04/02024] L. Grenier (2022) How To Create A Simple, Accurate User Persona.  [Blog Post] HotJar. 18 August. Available Online: https://www.hotjar.com/blog/user-personas/  [Accessed 26/02/2024] Soward D. (2022) Linked In. Considering Font for Neurotypes. Available Online: https://www.linkedin.com/pulse/considering-font-neurotypes-will-soward?trk=pulse-article [Accessed 27/04/2024]

Website Mid-Fidelity Prototype

Video Of Website Navigation Please find above a video of my website prototype working.  During my user research I was suggested by a user to make the “festival” the first tab on the navigation bar which I did, and this makes it much easier for users to locate the main event/selling point (the festival). In addition to this, I also took the user suggestion of making the background a really light green as opposed to it just being white as originally decided, and I feel this makes the overall website/branding a lot more colourful and memorable.  In addition to this, I created a log in/ sign up screen for my website, which would allow users to easily create a profile, ask and answer questions on the FAQ page, as well as let others know how many trees the user currently has. This design is a responsive design because after signing up, the user receives a thank you message with fun confetti icons, and an image that they can liken to themselves.The user also receives a notification of a confirmation email to make them feel more secure that the sign-up process went as desired.  The UI colour scheme is identical to the App, however the layout of the website, although following similar rules, is different due to the location and shape of the navigation bar, whereas the app has a hamburger menu which can be expanded. I felt this feature kept true to the strong branding, whilst also being adaptable for PC layouts, and making use of the extra space.  People also were extremely keen on seeing as many images of Bonsai as they could on the website, so in addition to the gallery page, i added a small frame to the left hand of all pages except gallery page, which contains a small scrolling feature where people can scroll through bonsai images, and the heading also contains a link to the gallery page itself, therefore encouraging users to come and look at these pictures and get inspired; resulting in ticket sales. Typographical Standards Above are the Typographical standards for anyone who should need to create assets for the Tool Shed Bonsai Brand. Koulen was chosen for headings as it is bold, whilst still feeling modern and minimalist, due to this, all text is sans serif font. Lexend was used for body copy, and Lexend variants with larger spaces can be used for messages such as “basket is empty” or “username/ password”. I chose this font because it is easy to read, and rounded, making it easier on accessibility issues such as poor eyesight, which is common in the older male demographic which my product is designed for.  Card style has been used for images in the gallery, and all other images (e.g History page), to keep the website UI feeling soft and not overwhelming, especially to an audience who might struggle already with using technology.  Uses of colours include:  Harvard References DiveInDesign (2022). how to create interactive cart with Figma. design and prototype ( animation ) Video Available Online: https://www.youtube.com/watch?v=5eXXco1NsNA&ab_channel=DiveInDesign [Accessed 03/04/2024] Expo Bonsai UK (N.D.) ExpoBonsai UK- Home. Available Online: https://expobonsaiuk.weebly.com/[Accessed: 25/03/2024] E.Stevens (2022) 7 Fundamental UX Design Principles All Designers Should Know. Available Online: https://www.uxdesigninstitute.com/blog/ux-design-principles/ [Accessed 04/04/2023] Federation of British Bonsai (N.D.) Federation of British Bonsai. Available Online: http://www.fobbsbonsai.co.uk/index.html [Accessed: 24/03/02024] Itmagination (N.D.) The Importance Of Architecture (AI) In UX And UI Design. Available Online: https://www.itmagination.com/blog/the-importance-of-information-architecture-ia-in-ux-and-ui-design#:~:text=By%20keeping%20your%20information%20architecture,of%20a%20tool%20or%20service. [Accessed 04/04/2024] J.Downs (2019) Card UI Designs: Fundamentals and Examples. Available Online: https://www.justinmind.com/ui-design/cards [Accessed 04/04/2024] K.A. Aziz (2023) Overcoming The Paradox Of Choice In UI UX Design. Available Online: https://bootcamp.uxdesign.cc/overcoming-the-paradox-of-choice-in-ui-ux-design-how-to-simplify-user-experience-f80ffe0a0c6c [Accessed 04/04/2024] The Bonsai Show Live (N.D.) The Bonsai Show Live-5th-6th. Available Online: https://www.thebonsaishowlive.co.uk/ [Accessed 24/03/2024] Trophy Bonsaiassociation. (N.D.) Trophy Bonsaiassociation. Available Online:https://bonsaiassociation.be/trophy/ [Accessed: 24/03/2024] Mid Herts Bonsai Club  (N.D.) Galleries- Mid Herts Bonsai Club. Available Online:http://www.midhertsbonsaiclub.co.uk/galleries.html [Accessed 25/03/2024] UK Bonsai Association (N.D.) Event Calendar- UK BONSAI EVENTS DIARY. Available online:https://www.ukbonsaiassoc.org/event-calendar.html [Accessed: 24/03/2024] UX Planet. (2019) 98 Questions UX Designers Must Ask. Available Online: https://uxplanet.org/98-questions-ux-designers-must-ask-9b6984c6bd67 [Accessed: 18/032024] Zorraquino (N.D.) Jakob’s Law/ Dictionary. Available Online:https://www.zorraquino.com/en/dictionary/ux/what-is-jakobs-law.html#:~:text=What%20is%20Jakob’s%20Law%3F,other%20sites%20they%20already%20know. [Accessed 06/04/2024]

App Mid-Fidelity Prototypes

App Prototype Video Welcome/Landing Page Upon reaching the app, a landing screen will initiate for first time users which will contain Tool Shed’s Mission and Problem statements to let users know what the organisation stands for/ their aims and goals. On Figma the animation requires clicking on the nav dots, however i wanted that to represent the user sliding the screen across with their finger as it will feel more tactile and responsive. Main App Please see above the screen recording video of my Figma Mid-Fidelity App Prototype functioning. I did want to adhere to Jakob’s Law as my main design principle  Jakob’s Law as described by Zorraquino: “Principle of usability described by Jakob Nielsen that recommends the use of familiar patterns in design in order to facilitate user experience, because users prefer it when a site works in the same way as all the other sites they already know.”  Though i did adhere to this principle, as the app has obvious usability features such as the left hand situated drop down “burger” menu, which is so often used in app and web design; most people are used to using this function, and therefore reducing accessibility issues such as not being able to use the app properly, due to poor construction of features.  However, upon finishing my prototype, the design adheres to Jakob’s Law, but also manages to incorporate a unique, aesthetic, and memorable UI that is still easy to use. This layout also creates hierarchy naturally due to it having an inclining banner shape which guides the eye downward and across. UX Design Institute describes the functionality of hierarchy: “Visual Hierarchy considers how individual elements are laid out on a page or screen. More important elements can be emphasised by placing them at the top of the page or screen” The app contains figma animations such as scrolling for most pages, and scrolling for ease in the gallery. Each page links to each page via the navigation bar, and the bar items are organised in order of THA, to make sure users can find the main part of the site easily “Festival”, and are able to purchase tickets easily. In addition to this, the app contains a “my basket” feature, which was added due to competitor research, and in future, could allow for users to see the tickets they have purchased before checking out.  In addition to these features, there is the main differential of the app to the website, which is the ticket wallet function. This function will give users a digital QR code on their virtual ticket, which can be scanned upon entry to the festival. This feature is the main use of this app, as well as to purchase tickets.  Features that I did not incorporate due to complications, and difficulties to UX, include the drop down arrow features for each heading; this would have created too many subheadings and made navigation too complicated. Giving users more options can leave them frustrated and wanting to abandon the task, or close and delete the app entirely.  Some Working/In Progress Screen Shots Of UI Home Page Tickets Page In Progress Harvard References DiveInDesign (2022). how to create interactive cart with Figma. design and prototype ( animation ) Video Available Online: https://www.youtube.com/watch?v=5eXXco1NsNA&ab_channel=DiveInDesign [Accessed 03/04/2024] Expo Bonsai UK (N.D.) ExpoBonsai UK- Home. Available Online: https://expobonsaiuk.weebly.com/[Accessed: 25/03/2024] E.Stevens (2022) 7 Fundamental UX Design Principles All Designers Should Know. Available Online: https://www.uxdesigninstitute.com/blog/ux-design-principles/ [Accessed 04/04/2023] Federation of British Bonsai (N.D.) Federation of British Bonsai. Available Online: http://www.fobbsbonsai.co.uk/index.html [Accessed: 24/03/02024] Itmagination (N.D.) The Importance Of Architecture (AI) In UX And UI Design. Available Online: https://www.itmagination.com/blog/the-importance-of-information-architecture-ia-in-ux-and-ui-design#:~:text=By%20keeping%20your%20information%20architecture,of%20a%20tool%20or%20service. [Accessed 04/04/2024] J.Downs (2019) Card UI Designs: Fundamentals and Examples. Available Online: https://www.justinmind.com/ui-design/cards [Accessed 04/04/2024] K.A. Aziz (2023) Overcoming The Paradox Of Choice In UI UX Design. Available Online: https://bootcamp.uxdesign.cc/overcoming-the-paradox-of-choice-in-ui-ux-design-how-to-simplify-user-experience-f80ffe0a0c6c [Accessed 04/04/2024] The Bonsai Show Live (N.D.) The Bonsai Show Live-5th-6th. Available Online: https://www.thebonsaishowlive.co.uk/ [Accessed 24/03/2024] Trophy Bonsaiassociation. (N.D.) Trophy Bonsaiassociation. Available Online:https://bonsaiassociation.be/trophy/ [Accessed: 24/03/2024] Mid Herts Bonsai Club  (N.D.) Galleries- Mid Herts Bonsai Club. Available Online:http://www.midhertsbonsaiclub.co.uk/galleries.html [Accessed 25/03/2024] UK Bonsai Association (N.D.) Event Calendar- UK BONSAI EVENTS DIARY. Available online:https://www.ukbonsaiassoc.org/event-calendar.html [Accessed: 24/03/2024] UX Planet. (2019) 98 Questions UX Designers Must Ask. Available Online: https://uxplanet.org/98-questions-ux-designers-must-ask-9b6984c6bd67 [Accessed: 18/032024] Zorraquino (N.D.) Jakob’s Law/ Dictionary. Available Online:https://www.zorraquino.com/en/dictionary/ux/what-is-jakobs-law.html#:~:text=What%20is%20Jakob’s%20Law%3F,other%20sites%20they%20already%20know. [Accessed 06/04/2024]

Figma Mood Board- Website

Competitor Research And Interesting Features One feature I noticed that was common on most Bonsai and Bonsai Festival Websites is that there was a list of market sellers that will be at the event. There is evidence to suggest that a lot of Users will be going to the Festival just for the Bonsai market, and so the user’s would like to see which vendors are going to be present.  In addition to this, it can also be noted that these websites had a section at the bottom of the home page showing their stakeholder logos, and so I had to consider this idea as it was very common, and an easy way for users to see which organisations are behind the event.  Menu and Count down bar Feature Consideration Another feature from these similar websites included having a creative UI/Menu, and a countdown bar to the next festival, which could make customer’s feel excited and more likely to buy tickets. Register a tree form composition/UX This is a register a tree form for a Bonsai website; something like this would be a very familiar layout/context for users and therefore will be easy to understand and fill out.  Here I was looking at UI design, and banner design, seeing what works and what doesn’t, and which ideas would make my website easy to use, without causing any stress of overwhelming Users.  I found this photo inside a banner to be a really clean design which I felt was simple and not distracting from the content via constant moving banners etc. Due to this, it can be seen that this style looks nice, while providing some context for users, and meeting accessibility needs for those who are neurodivergent due to it being static and minimalist. According to the UX Design Institute: “Accessibility is about ensuring your product or service is accessible to and usable for as many people as possible. It includes catering to the needs of people with disabilities, as well as understanding how different environments or situational factors might impact the user experience.” Trader’s Floorplan/Maps for Users User Research Users thought that the colours already present in the low fidelity wireframes were satisfactory and work well together, and so these colours will be continuing into the mid-fidelity prototypes, with the exception of changing the white background to a very light green, as suggested by a peer.  Some users felt that the tabs were appropriately ordered, but others felt that they weren’t and could be ordered better, suggesting that  “Maybe if the festival is the main part it could be the first tab, and you could put a very slightly green colour for background too instead of the white just to give it a bit more colour”  Due to this, the festival tab will be more prominent as the first tab, for IA, and hierarchy, and so that users can find the main event page the fastest, as that’s the aim of the website, to encourage interest and sales. Accessibility Re-considered Above are some accessibility concerns I came across whilst doing competitor research, and wanted to add them to the mood board so as to show which UX/UI I am avoiding for my demographic.  Have Users Needs Been Met? Upon re-considering user needs, it can be seen that a “market sellers” information section (on any page), is something users want to see, and I will incorporate it into my  prototype. Harvard References Expo Bonsai UK (N.D.) ExpoBonsai UK- Home. Available Online: https://expobonsaiuk.weebly.com/[Accessed: 25/03/2024] E.Stevens (2022) 7 Fundamental UX Design Principles All Designers Should Know. Available Online: https://www.uxdesigninstitute.com/blog/ux-design-principles/ [Accessed 04/04/2023] Federation of British Bonsai (N.D.) Federation of British Bonsai. Available Online: http://www.fobbsbonsai.co.uk/index.html [Accessed: 24/03/02024] The Bonsai Show Live (N.D.) The Bonsai Show Live-5th-6th. Available Online: https://www.thebonsaishowlive.co.uk/ [Accessed 24/03/2024] Trophy Bonsaiassociation. (N.D.) Trophy Bonsaiassociation. Available Online:https://bonsaiassociation.be/trophy/ [Accessed: 24/03/2024] Mid Herts Bonsai Club  (N.D.) Galleries- Mid Herts Bonsai Club. Available Online:http://www.midhertsbonsaiclub.co.uk/galleries.html [Accessed 25/03/2024] UK Bonsai Association (N.D.) Event Calendar- UK BONSAI EVENTS DIARY. Available online:https://www.ukbonsaiassoc.org/event-calendar.html [Accessed: 24/03/2024] UX Planet. (2019) 98 Questions UX Designers Must Ask. Available Online: https://uxplanet.org/98-questions-ux-designers-must-ask-9b6984c6bd67 [Accessed: 18/032024]

Figma Mood Board-App

App Research Updates To Nav Map Above is the App Navigation Map, however with changes to structure, to aid the app to be less complicated (Less options), and easier to use, as too many subheadings can be overwhelming and confusing for people, e.g. According to Medium:                 “When users are presented with too many options, they can become overwhelmed and indecisive. This can lead to them abandoning the task or making a poor decision.” Further Wireframes Ideas/Brainstorming Here are Low-Fid Wireframes that came early on in the process of reiterating the app designs, and considering how certain pages might function best, as well as playing around with ideas of responsive design (perhaps confirmation messages to put the users at ease after purchasing tickets) Re-visiting and re-thinking App Problem Space/ Customer Needs This is a mind map where I re-visited customer’s needs and wants. Rejected Secondary Functionality Ideas For App In the early stages of the project I had an idea to add secondary functionality of being a tree identification app, in order to draw in a larger and broader audience for the festival, however, upon realising the Website will most likely be the first landing page for people, rather than the App, i felt it would be an inefficient use of time. User Research For my user research I chose to ask my peers this time rather than ask people online who can be unhelpful due to unkind comments, so the demographic I asked is much smaller this time, however I considered all of the constructive criticism that was given to me for both website and app; E.g. Someone said that the UI would look better with a logo, of which I decided to add an icon on each screen to represent the Festival Logo. Another user also said that they enjoyed the colour schemes of my first low fidelity wireframes, and so I made the design decision to keep these green colours as people found them to work well together, and found the fonts easy to read.  I noticed mid way through my Figma prototypes that if my app was to have shop features such as the ability to purchase a ticket, then it would most likely need a cart icon, to take users to their cart, and so i decided to add this in as it would be crucial to the Users needs and wants. Card Style Images The design choice to use a card style UI for the Gallery page, and any other images, has been chosen due to their simplicity, clean appearance, and familiarity, as most people are used to seeing this card style design from popular websites such as Pinterest, and Instagram. According to Justmind: “Nowadays, we can safely say that cards have become a design staple across websites and mobile app UIs. And there are good reasons for it. Card UI designs are simple, intuitive and aesthetically pleasing.” This falls in line with the UX design law applied to this project which is ‘Jakob’s Law’, the ease of using something familiar.   Tab Order and Information Architecture Notes It can be seen that through IA, the Users can find what they need most, quickly, and so I did some notes on tab order before doing the prototypes. In addition to this Itmagination states that:  “By keeping your information architecture logical and consistent (across pages and sections and with use of page or section templates), you put users at ease and give them confidence” Harvard References Expo Bonsai UK (N.D.) ExpoBonsai UK- Home. Available Online: https://expobonsaiuk.weebly.com/[Accessed: 25/03/2024] E.Stevens (2022) 7 Fundamental UX Design Principles All Designers Should Know. Available Online: https://www.uxdesigninstitute.com/blog/ux-design-principles/ [Accessed 04/04/2023] Federation of British Bonsai (N.D.) Federation of British Bonsai. Available Online: http://www.fobbsbonsai.co.uk/index.html [Accessed: 24/03/02024] The Bonsai Show Live (N.D.) The Bonsai Show Live-5th-6th. Available Online: https://www.thebonsaishowlive.co.uk/ [Accessed 24/03/2024] Trophy Bonsaiassociation. (N.D.) Trophy Bonsaiassociation. Available Online:https://bonsaiassociation.be/trophy/ [Accessed: 24/03/2024] Mid Herts Bonsai Club  (N.D.) Galleries- Mid Herts Bonsai Club. Available Online:http://www.midhertsbonsaiclub.co.uk/galleries.html [Accessed 25/03/2024] UK Bonsai Association (N.D.) Event Calendar- UK BONSAI EVENTS DIARY. Available online:https://www.ukbonsaiassoc.org/event-calendar.html [Accessed: 24/03/2024] UX Planet. (2019) 98 Questions UX Designers Must Ask. Available Online: https://uxplanet.org/98-questions-ux-designers-must-ask-9b6984c6bd67 [Accessed: 18/032024]

Low Fidelity UI Prototype

Website Prototypes Above is the home/landing page for the website. I have chosen to categorise many headings as children categories so as to be able to have them be available when hovering over the parent heading e.g. ‘About Us’ Will then drop down to have the following ‘Stakeholders and Charities’, and so on and so forth for the other parent headings.  The gallery layout The ticket interface has been made less difficult by including drop down menus, in which the user can select which ticket they prefer, and then click the check out bottom in the bottom right. In the right middle is an advertisement to encourage ticket purchasers to download the app the access the ticket wallet feature.  Navigation Map App Low Fidelity Prototypes Above are Low Fidelity Figma Wireframes for the App; All UI uses the theme that got the highest percentage of votes from the user research. The following features have been selected and implemented through refinement of the rejected wireframes to collate the best features into one app.  It uses a simple theme of light and dark greens, on an off-white background so text is easy to read. In addition to this, extra vibrant greens were avoided so as to solve the accessibility issue of poor vision, without compromising on eye catching greens. HTA (After Log In and starting on home page)

Rejected Designs

App Rejected Wireframes This wireframe is a rejected design due to its messy and overwhelming layout, in addition to there being too many menu items. Features that do add usability to the UI include the user profile image which most people are used to seeing as the symbol for logging in or signing up. Here is a secondary app rejected design; this is due to the layout being harsh due to straight edges around the banner photographs. The goal is to create a UI that is simple and not intimidating to use for the older generation, which this does not achieve well.  Features that are memorable and useful include the scrolling dot buttons to show the user the slide they are on, as well as the welcome interface to add elements of fun.  In addition to this, the ticket wallet UI interface is treading the right line, but the subheadings are not specific enough and are confusingly titled.  Website Rejected Wireframes Above is a rejected wireframe for the website; it is rejected due to it being boring and lacking anything engaging. A keepable feature from this wireframe is the feedback widget tool which resides as a small clickable dot in the bottom right hand corner, and would allow users to give feedback on the website.  Above are my notes in which I used to write down all possible headings and subheadings for the website, and then order them numerically from least to most important in user interest, and what order the user will visit the pages. It contains the discarding of the previous heading system, and the formulations of regrouping contextually relevant headings together as further child pages. Above is the second rejected wireframe for the web UI; though it contains a large use of white space, which is the aim, there was not enough room at the top right hand corner for all of the headings to fit on there, even when reduced in number.  Usable features include white space, drop down headings/menus, and the tickets purchasing interface.

UI Principles To Be Applied To The Design

Design Laws Due to my target audience being mostly middle-older aged men, the interface should be simple, and easy to use, with a reliance on standardised UI design that is recognisable in functionality.  According to Open Replay on Jacob’s Law for UI,  “Users anticipate an interface to adhere to established conventions”“Users generally anticipate new interfaces to adhere to the same standards and patterns as other interfaces they are accustomed to.” The usability of both the website and the app should have an element of fun to it, to make the UX pleasant and memorable. [Image: Jakob’s Law. Batri, A. Medium.com] How Will My Design Acquire Feedback? [Krasovskaya, (2023) D. UX Tweak ] Stakeholders UI The stakeholder interface should be different from what users will see, as stakeholders will want to view certain data on website and app usage, in order to be able to pander to customer needs, such as what they feel is missing, and what they want to see, e.g media.  Call to Action 1.)Decide which menu items to add based off of user research 2.) Design the IA with a flow diagram to test how it works 3.)Get feedback on the IA and reiterate design 4.)Design wireframes for UI using design principles  Harvard References Batri, A. (2022) Jakobs Law for UX design. Available Online:https://arpit-batri.medium.com/jakobs-law-in-ux-design-dc88554a024b [Accessed 08/03/2024] Etegbeke, J (2023) Fundamentals of User Interface (UI) Design. [Blog post]  Available Online:https://blog.openreplay.com/fundamentals-of-ui-design/#:~:text=Principles%20of%20UI%20Design&text=Contrast%3A%20Creating%20visual%20contrast%20between,visually%20consistent%20and%20organized%20interface. [Accessed 08/032024] Krasovskaya, D. (2023) UX Tweak. User Feedback Examples. Available Online: https://www.uxtweak.com/user-feedback/examples/  [Accessed 08/03/2024]

Requirements Gathering and Analysis

User Personas User Research- Reddit I asked two Bonsai communities on Reddit: “What features would you wish to see in your user experience with a website/app for a Bonsai tree festival?”   All Usernames have been changed by me due to GDPR reasons. User Comment My Mum  Her response was that she would want to see a schedule for all the events and their dates and locations.  Reddit User: MountBonsai “I would want to see trees most of all!Not just a huge page full of tree pics, but something organised by species or maybe Bonsai class.Scheduling of events, ticketing, award winners, etc would also be great.” Reddit User: FunkyBonsai “Pics of treesA schedule of events (demonstrations, lectures, workshops, etc.) if anyPics of treesA way to sign up for events, if anyPics of treesA section on the art of Bonsai, history, general practices, etc.Pics of trees” Reddit User: WillowBonsai “You’ll need a booking, reservations and ticketing. A photo gallery of previous years exhibits. The winners and categories of previous years. I’d use a CMS to make life easy, lmk if you want another dev/de.” Reddit User RedBonsai “Progress pics of the same tree over the years are super interesting and helpful.” Reddit User GigaBonsai “Discussion boards and virtual workshops. I don’t know anything about Web design but that’s what I feel like this sub is missing.” A User suggested that the website should have a Bonsai History page where users can find out a little bit about the history of the art of Bonsai Trees. I think this can help solve the user problem space of “what?”, when it comes to Bonsai.  Forms and Statistics Analysis For the research of the companion app to the website I used Google Forms to create a questionnaire for my classmates to fill out; as well as posting it onto the Bonsai SubReddits on Reddit. As can be seen by the percentages above, that most popular choices for app functionality where:  It can be seen that 83% of Users agreed that Ticket Purchase, Schedule of Events, and About us and History, were the most sought after pages for user convenience and functionality. In addition to this, 75% of Users felt that they wanted a Ticket Wallet Feature, Home Page, and Bonsai Gallery for the Companion App.  Also, 66% of users chose the same preference for colour scheme for the App (Dark and Light Greens with Off-White Background), therefore going forward i think this is the best choice for the UI for the website AND the App to be as aesthetically pleasing to the customers as possible.  Harvard References L. Grenier (2022) How To Create A Simple, Accurate User Persona.  [Blog Post] HotJar. 18 August. Available Online: https://www.hotjar.com/blog/user-personas/  [Accessed 26/02/2024] Reddit (N.D) r/Bonsai Community. Available Online: https://www.reddit.com/r/bonsaicommunity/ [Accessed 08/03/2024] Reddit (N.D) r/Bonsai. Available online: https://www.reddit.com/r/Bonsai/ [Accessed 08/03/2024]

Defining The UX

The Festival Summary The Tool Shed Is a  Bonsai festival which aims to raise awareness about the harmful effects of Global Warming and Deforestation, through a two night festival which allows for camping, and other festival events such as demonstrations, a market, competitions, taster sessions, star gazing, environment talks, and guided walks. Tool Shed aims to use this festival to help the global crisis of global warming by donating the profits of the festival to charities that work to protect the environment. Problem Space and Usability Goals  Based on my own user research,the demographic for this type of festival is predominantly males of an older generation, which means some may lack computer experience.  According to Educative, there are six main usability goals in interactive design:  [Image: Educative. Usability Goals] The Difference Between the Website and App The Website should work as an advertisement to navigate Users to download the App, and purchase tickets to the event, as well as introducing the topic, and solving user questions, such as what the User can expect from the event. The App should feel like a security item in which to store the tickets, and to hold all the information you might need at the Festival, in the convenience of a pocket or a handbag. Harvard References Alvan, A. (N.D) What are usability goals in interactive design? Available online: https://www.educative.io/answers/what-are-usability-goals-in-interactive-design [Accessed 07/03/2024]